Social Discovery & Dynamics CRM 2011

Social Discovery & Dynamics CRM 2011

ClickDimensions uses the latest social discovery techniques to find publicly available prospect information from the social web. ClickDimensions social discovery can often find the individual’s exact LinkedIn profile and brings the individual's picture into CRM along with job title updates.

Social CRM - Make your CRM social

Web tracking, form capture and social data all add to what you know about a prospect and how effectively you can appeal to them. As personal and professional personas converge there is an increasing amount of information available on the social web. We make that available to you within Microsoft CRM so you have as much information about your Leads and Contacts as possible.

Download the ClickDimensions Marketing Automation Data Sheet

Stay informed on changes in your LinkedIn network with the ClickDimensions Daily

The ClickDimensions Daily is a daily email notification of all job changes in your LinkedIn network. In addition to keeping you informed about what is going on in your network this daily update also helps you keep the data in your Microsoft CRM system up to date. Sign up at http://daily.clickdimensions.com

So what?

Knowing more about your Leads from the social web can be helpful in understanding their fit with your qualification criteria. However, there is a more expansive vision here. What if you could cross reference the knowledge of your visitors’ social identities to their social interaction with your brand or market category? Done correctly, this would tell you who in your CRM is voicing their opinions, positive or negative, about your products and services or your industry/category in general. From this you’d be able to develop an understanding of specific individuals that can help you promote your brand and others that need special handling. CRM + Lead/Contact Social Information +Brand/Market Sentiment. We’ll make those a powerful combination

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